Communication skills for the health care professional : concepts, practice, and evidence

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Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. The Second Edition is a thorough revision that features five all new chapters covering: communicating with patients with low literacy; health communications and quality care; health communications to enhance behavioral change; the internet and communications between patient and provider; altering systems of care and implications for health care communications.

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Availability

Detail Information

Series Title

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Call Number

610.69 Van c

Publisher

Burlington, MA : Jones & Barlett Learning., 2009

Collation

xxxiv, 485 p. : ill. : ind. ; 26 cm.

Language

English

ISBN/ISSN

9780763755577

Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

Second Edition

Subject(s)

Communication
Health Personnel
Professional-Patient Realtions

Specific Detail Info

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Statement of Responsibility

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Other version/related

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