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Innovative performance support : strategies and practices for learning in the workflow

Gottfredson, Conrad - Personal Name; Mosher, Bob - Personal Name;

Real Learning Happens as You Work! Implement performance support to increase and accelerate employee performance.
“It is a book that will become dog-eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning and highlights the importance of learning in the workflow. It is the right book, at the right time, in the right way.”
—Nigel Paine, MD NigelPaine.com Ltd

“Innovative Performance Support significantly moves the learning revolution to the next level. It is the workplace, and the work itself, where performance support will make its mark, and Gottfredson and Mosher are the trailblazers.”
—Marc J. Rosenberg, Marc Rosenberg and Associates

Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions.

Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practices—ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help you implement the right PS strategy for your team.

Innovative Performance Support:

Saves the investment in formal training and increases productivity
Reduces the learning time required to achieve successful performance
Supplements or replaces existing training programs
Cuts down on the use of help desks and other traditional in-house support functions
Conrad A. Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency.


Availability
#
4th Floor-i3L Library 658.3124 Got i
DT20190705
Available
Detail Information
Series Title
-
Call Number
658.3124 Got i
Publisher
United States : McGraw-Hill., 2011
Collation
xi, 255 p. ; 23 X 19 cm
Language
English
ISBN/ISSN
9780071703116
Classification
658.3124
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Performance Technology
Employees--Training of
Specific Detail Info
-
Statement of Responsibility
-
Other version/related

No other version available

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Indonesia International Institute for Life Sciences - Learning Resources Center
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About Us

i3L Learning Resources Center (LRC) is vital part of your academic experience at Indonesia International Institute for Life-Sciences. LRC exists to support the teaching, learning and research programs of the Institute through the provision of high quality services and facilities which include access to a range of printed and digital resources primarily in the field of life-sciences and business. 

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